Workshop on KPI Setting for Various Industries and Positions, 20 June 2013 (Thursday)
To remain competitive in nowadays fast-moving business environment, organizations require not only right strategies but also good execution. An effective performance management tool can help organizations communicate corporate policies, clarify responsibilities of departments and transform strategic directives into Key Performance Indicators (KPIs) in different perspectives. Through the deployment process, business strategies can be transformed into actionable tasks which enable systematic assessment on corporate and departmental performance and the alignment with corporate directives.
Workshop Outline:
Module 1: Introduction to Performance Management • The Performance Management Concept • Financial vs. Non-financial Measures • The Four Performance Perspectives of Measurement and Their Causal Relationship • Format and Components of Performance Management Setting • Correlations among Annual Objectives, KPIs, Quantifiable Targets and Action Plan
• Integration of Performance Management System with Other Management Tools Module 2: KPI Settings Step-by-step • Good vs. Bad KPIs • Result-oriented vs. Activity-based KPIs • Balancing Your KPI Settings • KPI Examples for Corporate in Different Industries • Adopting KPI Setting as a Strategic Management Tool • The Vertical and Horizontal Alignment of Corporate and Departmental KPIs • Rules of Setting Quantifiable Targets • Common Errors in Objective & KPI Setting • The Reporting Format of Corporate & Divisional Performance
• Case Sharing of Performance Management System Implementation Module 3: Simulation Exercise Simulation Exercises on KPI Development (Participants will have a chance to simulate the process of developing departmental objectives & KPIs under trainer’s facilitation)
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Date: 20 June 2013
Time: 9:30 am - 5:00 pm
Fee: $1,300
Language: Cantonese with English materials
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